Web Design

LIST OF SUPPORTED PRODUCTS

Service Levels
  • BASIC SERVICE LEVEL
  • ADVANCED SERVICE LEVEL

KIND OF PRODUCT

LIST OF SUPPORTED PRODUCTS

SERVICES PROVIDED

Operating Systems
  • Windows 98
  • Windows Millenium
  • Windows 2000
  • Windows XP
  • Windows Vista
Systems Requirement Check-Out
Component re-installation
Updates
Problems Resolution
System Check-Out
Web Browsers
  • Microsoft Internet Explorer
  • Netscape Communicator
  • Mozilla Firefox
  • Opera
  • Safari
Re-installation
Standard Configuration
Problems Resolution
Office Suites
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Microsoft Visio
  • Microsoft Works
Re-installation
Standard Configuration
Problems Resolution
E-mail Applications
  • Microsoft Outlook
  • Microsoft Outlook Express
  • Eudora Mail
  • Mozilla Thunderbird
  • Opera Mail
  • Windows Mail
  • AOL Instant Messenger
  • Skype
  • Windows Live Hotmail
Re-installation
Standard Configuration
Problems Resolution
Antivirus, Firewalls & Antispyware
  • eTrust EZ Antivirus
  • Symantec Norton Antivirus
  • McAfee VirusScan
  • Grisoft AVG Professional Single Edition
  • Trend Micro PC-Cillin
  • Panda Antivirus
  • Zone Alarm
  • Norton Internet Security Suite
  • McAfee Internet Security
  • eTrust PestPatrol
  • Ad-Aware
  • Spybot
Un and re-install
Upgrades
Damaged files elimination
System check
Problems resolution
Other Software
  • Microsoft NetMeeting
  • Microsoft Media Player
  • Adobe Acrobat Reader
  • Macromedia Shockwave Player
  • Macromedia Flash Player
  • Nero Burning
  • Roxio Easy CD/DVD Creator
  • Symantec WinFax Pro
Un and re-install
Upgrades
Problems resolution
Upgrades
Hardware
  • Desktops
  • Laptops
  • Video and Sound Cards
  • Network Cards
  • CD/DVD Players
  • Internal Hard Drives
Basic Installation
Standard Configuration
Peripheral re-installation
Problems resolution
Basic Funcionalities
Equipamiento Internet
  • Modems
  • DSL Connectivity
  • Wi-Fi Equipment
Configuration Check
Standard Configuration
Peripheral
  • External CD/DVD Players
  • Screens
  • USB Drives
  • Printers
  • Scaners
  • Fax
  • Speakers
  • Multifunctional Printers
  • iPod
Standard Configuration
Problems resolution
Basic Funcionalities